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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rudedog4by4

August 27, 2026

5  out of  5
rating by Rudedog4by4
"Maryliss was so helpful. I just stopped in once and she set my sister and I up. Old agent office was 45 min away. Estes office maybe 5 minutes. And when you call... Someone answers the phone."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jay Weber

August 18, 2026

5  out of  5
rating by Jay Weber
"Maryliss was very helpful, I am a lifelong SF policyholder and will continue the same."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Willoughby. "
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mike swords

August 16, 2026

5  out of  5
rating by mike swords
"Vikki was super helpful in starting my new policies. She was able to get me everything I wanted. Very easy to work with."
We responded:
"mike, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Allante Jefferson

August 13, 2026

5  out of  5
rating by Allante Jefferson
"Victoria was a great help!! Would recommend!! Loved the service!"
We responded:
"Allante, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Mark Fisher

August 4, 2026

5  out of  5
rating by Mark Fisher
"Vikki is awesome!! She was very informative and answered all questions!!"
We responded:
"Thank you for the 5-star review of Garrett Estes’s team - we really appreciate your kind words! "
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Robert Sims

July 30, 2026

5  out of  5
rating by Robert Sims
"Top notch office"
We responded:
"Robert, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Garrett Estes and Team "
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Jay Southwick

July 21, 2026

5  out of  5
rating by Jay Southwick
"Wonder service as always Maryllis is always so polite and knowledgeable she -is-the biggest reason I don’t shop around."
We responded:
"Thank you so much for your kind review, Jay!  If you need insurance assistance, we are just an email or call away! - Garrett Estes, your State Farm Agent   "
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Amber D

July 16, 2026

5  out of  5
rating by Amber D
"Vikki is super helpful and is amazing at answering questions, even the most mundane."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Garrett Estes’s team. "
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Susan Mcginn

July 15, 2026

5  out of  5
rating by Susan Mcginn
"Vickie was ever so helpful explaining my coverage and my bill. I find the staff at Garrett Estesv Agency always so helpful. I recently referred a friend."
We responded:
"Thank you Susan for the wonderful and kind message! Sammie is one of the great leaders in our office. Appreciate you as a customer "
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Eric Williams

June 29, 2026

5  out of  5
rating by Eric Williams
"Great price and excellent customer service"
We responded:
"Eric, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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STEVE LUKE

June 29, 2026

5  out of  5
rating by STEVE LUKE
"Was very kind. Was able to help me"
We responded:
"We are grateful for your 5-star review, STEVE! Thanks for taking a moment to share your positive rating of State Farm Agent Garrett Estes’s Team here in Willoughby . "
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Boating with Lucas

June 29, 2026

5  out of  5
rating by Boating with Lucas
"Zac has been amazing to deal with for all my boat insurance needs! Fast, friendly and super easy to deal with. I’d Recommend him to anyone!"
We responded:
"Thank you for the fantastic review, Boating! We are always here to help with your insurance needs here in Willoughby . "
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Mary Skufca

June 17, 2026

5  out of  5
rating by Mary Skufca
"Very positive"
We responded:
"Mary, thank you for your wonderful review of State Farm Agent Garrett Estes’s Team!"
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kevin young

May 26, 2026

5  out of  5
rating by kevin young
"Maryllis was so very helpful and knowledgeable. I needed boat insurance. She found a great policy at a very good price!"
We responded:
"Wow, thank you for the 5-star review, kevin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Billy Young

May 16, 2026

5  out of  5
rating by Billy Young
"Really great service I really appreciate them"
We responded:
"Thank you so much for the 5-star rating, Billy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Carri Andreski

May 12, 2026

5  out of  5
rating by Carri Andreski
"Started two new policies, very good service."
We responded:
"Thanks so much for the fantastic rating, Carri! We are so glad you had a positive experience with us here on State Farm Agent Garrett Estes’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Lenny Beck

April 30, 2026

5  out of  5
rating by Lenny Beck
"I had an excellent process of getting new insurance from Maryliss Dorsey from State Farm Insurance. I could not have had a better experience."
We responded:
"Wow, thank you for the 5-star review, Lenny! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Sharita DeLeon

April 13, 2026

5  out of  5
rating by Sharita DeLeon
"Zack is amazing! Excellent customer service. I received a very reasonable rate for car insurance! 10/10 recommend!"
We responded:
"Thank you for the amazing review, Sharita! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Bethany Minich

March 27, 2026

5  out of  5
rating by Bethany Minich
"My agent Victoria (Vicki) Drucker has been absolutely fantastic. Vicki demonstrated professionalism, expertise, and kindness as I navigated setting up insurance my first home. Thank you, Vicki!"
We responded:
"Thank you, so much Bethany, for everything you have done for us to make this business so successful! Also, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with Victoria and the team. We look forward to serving you. Have a great weekend!"
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Anita Immarino

March 12, 2026

5  out of  5
rating by Anita Immarino
"Answered the call almost immediately. No pushing100 buttons. Call back was within 5 minutes. Vicki knew exactly what I needed. My car insurance was finished in a matter of a few calls"
We responded:
"We are grateful for your 5-star review, Anita! Thanks for taking a moment to share your positive rating of State Farm Agent Garrett Estes’s Team here in Willoughby . "
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Marcia

March 11, 2026

5  out of  5
rating by Marcia
"Victoria was quite helpful and responsive when our company needed the agency assistance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Garrett Estes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Meegan Svendsen

February 26, 2026

5  out of  5
rating by Meegan Svendsen
"Thank you Zac for your help in answering all of our questions it made the process easy."
We responded:
"Thank you for taking the time to leave such a great review, Meegan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Emily Svendsen

February 26, 2026

5  out of  5
rating by Emily Svendsen
"Zac was really helpful and knowledgeable. Great experience!"
We responded:
"Emily, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Garrett Estes’s Team here in our Willoughby office. "
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Sharon Bryant

February 11, 2026

5  out of  5
rating by Sharon Bryant
"Enjoyable person to speak with and very helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Garrett Estes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Amy Petechik

February 11, 2026

5  out of  5
rating by Amy Petechik
"I always enjoy working with Sam. She is a wealth of knowledge and helps me to understand what we need to do with our policies. We have been with State Farm for years and Sam is the best there is."
We responded:
"Amy, thank you for your wonderful review of State Farm Agent Garrett Estes’s Team! Amy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Garrett Estes’s Team! "